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Resolved! Landline down again

Landline went down yesterday, as there was a storm and flooding I did not call Virgin. During the afternoon the web site stated there was a fault in the area, this afternoon I get a text to say it has been fixed, but my landline still not working.Cal...

TheGrims by • Joining in
  • 350 Views
  • 2 replies
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Resolved! Landline not working

My landline is not working.  There is no dialing tone so cannot make or receive calls.  I need this to be fixed asap due to elderly and vulnerable people in the household. What do I need to do please?

hmdp by • Joining in
  • 270 Views
  • 1 replies
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New Fibre Phone Adaptor and replacement hub

My service is being switched to fibre phone - in just 2 weeks’ time.  I want to order a replacement hub and the fibre phone adapter, but can't get through to a human on 150 as long call waits - also not obvious what options to select as there is no m...

kburr by • Joining in
  • 1665 Views
  • 8 replies
  • 0 kudos

Phone line not working

Hi my landline is not working - completely dead line. Phone display says check phone line.. When I ring it from my mobile it says ‘you’ve dialled an incorrect number’ Please could somebody look into this?

RT786 by • Tuning in
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  • 1 replies
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Landline down AGAIN!

It's barely a month since the last time, and June and January before that.  It was ok yesterday but is dead this morning.  This is very frustrating as I rely on the landline as the mobile signal is so poor here.Please help.  ThanksGraham

GJ_12345 by • Joining in
  • 297 Views
  • 5 replies
  • 0 kudos

Outgoing calls not working

HI   My parents are having the same problem. They are both 80 and have some health issues. Their phone is essential. Following the threads, they have had no notification of a switch over to a hub  

AlStr1 by • Joining in
  • 199 Views
  • 2 replies
  • 0 kudos

fibre phone not working

Hi got a load of messages from virgin saying plug your phone and adapter in after 9am on 2nd Nov. Did that all connected up rebooted the modem. Phone comes up "check line" no dialling tone rechecked it sill the same., Plugged it back into the wall so...

grabam by • Joining in
  • 394 Views
  • 5 replies
  • 0 kudos
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