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Resolved! temporarily unavailable landline

Hi, I'm having issues trying to contact my elderly mum on her landline.  When I call I get a message saying 'unable to connect as it is temporarily unavailable'.  This has only started this week. I've tried three different mobile phones plus a landli...

porluc by • Joining in
  • 1728 Views
  • 10 replies
  • 0 kudos

No incoming calls

Further to issues during the last two days where I had no landline at all, without my consent VM have now disabled my landline so that I can't receive incoming calls when the phone is plugged into the wall. Apparently I have to wait for an adapter, w...

pip1964 by • Joining in
  • 213 Views
  • 3 replies
  • 0 kudos

Resolved! Digital switchover

Have received my phone adapter ready for switchover. Have problems with having an extension also router is upstairs and phone base unit is downstairs. Have tried phoning 150 but there is no option for this problem. With such a big change Virgin shoul...

JTR3 by • Joining in
  • 546 Views
  • 5 replies
  • 0 kudos

Hub 3 Telephony disabled

I can't make, and presumably can't receive, phone calls. This was working fine until... sometime recently.Naturally, I can't call VM to tell them.

___ by • On our wavelength
  • 424 Views
  • 7 replies
  • 0 kudos

landline rings

Can anyone suggest a way of increasing the number of rings on my landline. I am struggling to reach to phone within 5 rings.. Please suggestVivek 

vp3 by • Joining in
  • 139 Views
  • 1 replies
  • 0 kudos

Panasonic landline phone to BT

My old cordless Panasonic phone has died and I have bought. BT cordless phone for the landline. Will my phone number stay the same? Or will it have to be changed. We are still with Virginmedia.

mtennant by • Dialled in
  • 160 Views
  • 2 replies
  • 0 kudos

Landline move to broadband connection

If our landlines are being moved across to the broadband network (free wifi calling) then do we no longer pay telephone charges as we will be using our already paid for broadband connection to make calls.  This is the same as using our existing broad...

kevinV by • On our wavelength
  • 425 Views
  • 2 replies
  • 0 kudos

Landline telephone

Hi, I am a chronic sick/disabled customer.  I am registered with Virgin for priority repairs.  I am very reliant on my landline phone working, such as in the last 12 months, I have had 22 visits to A&E.  I am currently having a lot of trouble with my...

Tez65 by • Tuning in
  • 1039 Views
  • 19 replies
  • 0 kudos

Resolved! Reduce ring count before landline voicemail kicks in?

Good afternoon,How can I reduce the number of rings to 5 before voicemail kicks in on my Virgin Media landline?Currently, it appears to be 10 rings and feedback received is that callers think there is no voicemail option & just hang up.Can I change t...

AlanN by • Joining in
  • 1449 Views
  • 14 replies
  • 0 kudos
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