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Switching land line early

My landline has gone faulty with no dial tone so I tried to get my line switched early .I thought that would be simple as my wireless base station is right next to my Hub 3They want a engineer to visit to do it  just to plug a cable in..I dont even n...

edam by Joining in
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No Dial Tone

Over the last few days I have not had any dial tone on my landline but I can dial out to other numbers like mobile and other landline numbers but cannot connect to numbers like 150 for example.

Resolved! BT VOIP with my Virgin Hub 3.0

I'm sure this has been asked before (although I couldn't find precise answers here, sorry) but like millions of other BT landline users, we're being forced to go the voip route and wondered if anyone here can clarify things for an old codger like me ...

Issue with BT 4600 cordless phone on Hub 5

Hi all, Just had an install today and we are having an issue with mums BT 4600 in that when it's plugged into the hub and you lift of the charger it seems to power down and only will come on when you put it back on the charger. Also if I press the ca...

Resolved! Disable 1571

Good afternoon, Can I arrange to remove my free voice mail service from my home phone , as I have an external answerphone to use.kind regards Chris 

bays281 by Tuning in
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  • 4 replies
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Turn off Landline Voicemail

Hi,I want to turn off the voicemail service on my landline, the instructions on the Virgin website say to call 1571 and choose the option to cancel it, but there is no option for this.

Appalling customer service from Virgin

I have called Virgin customer services multiple times in the past few days to report that my landline is dead.I have done every possible test recommended.I was told the tech team would call me.I got a missed call so called customer services back, and...

Kitc1 by Joining in
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  • 5 replies
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Landline not ringing on incoming call

If anyone can help - noticed that the landline which is plugged into the BT socket is no longer ringing on incoming call.I can ring off the landlineI can ring the landline from my mobile and hear it ringing on my mobile.But the phone does not ring.I ...

lms0911 by Joining in
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