No Dialtone for weeks. No class in or out. Passed all checks.
Landline has failed and not come back to life for weeks no. All connections and checks passed. Its useless. And no one to talk to at Tech support. Please help.
Landline has failed and not come back to life for weeks no. All connections and checks passed. Its useless. And no one to talk to at Tech support. Please help.
Hello,We've recently noticed our landline has stopped ringing out loud. We can make and receive calls but when a call is received it doesn't physically ring. The phone is plugged into the wall socket. Thinking it may have been the phone, we purchased...
I'm helping someone with their 'landline' switch off.1. Does/did Virgin run its own analogue phone line system separate to BT/Openreach, or maybe has/had both? 2. Presuming it's a separate switch off, I presume customers are forced to take phone serv...
Hi, I'm due to have my landline switched over on 11th January and have yet to receive my adapter; getting through to VM and selecting anything that relates to the change over is non existent. What do I have to do to get this much needed item?
Hi trying to contact Virgin to get the Switchover sorted my hub is upstairs phone downstairs so need the hub moved tried the 150 option but none of the options are dedicated to the Switchover would hsve thought that they would have a dedicated option...
I have a BT call blocking phone which until recently worked absolutely fine on my virgin media landline. It now will not allow anyone in my VIP contact list to get through, it blocks everyone. I have checked to see if I have call barring enabled on m...
Hi, I have been trying to turn off voicemail using 1571 but there is no option to turn this off. We have our own answerphone so do not need this. Could you please turn this off for us.
Hi my area has in the past few months has gone live with virgin, when work first got underway my address was visible stating coming soon. Now i'm out off the minimum term with my current provider and looking to join Virgin my address is not showing o...
Recent posts here seem to show that members of the Forum Team have different opinions on whether the switchover is paused or not. Surely it’s not difficult to pin a general announcement to save the confusion even if it’s not deemed desirable to infor...
Hello,My landline was transferred to my SuperHub yesterday. I thought everything was working correctly but I've now got a voicemail but when I try to retrieve it, midway through reading out the message the line goes dead. I'd actually prefer to tur...