I am 85 years old and hard of hearing. I am housebound and although I have a mobile phone the signal in my area is dreadful so I rely on my landline. My landline does not work and when I call virgin media I cannot get through to anyone, the automated...
My 85 year old Mum tried to call virgin to report a problem with her landline.. she was unable to hear or understand what they were saying so she hung up.. Give virgin their due they called my mobile after they couldn't get through to her on the Land...
Hi I would like to take off 1571 voicemail. Would this affect my bill? Please could Fourm member contact me to do this. Thank you
My Father is 88 years old has been the victim of multiple scammers recently who have taken him for around £34,000 After a lot of convincing he agreed to change his home phone number. He had a call on the 18th January with a customer service rep fro...
Hellocan someone please help me cancel the voicemail on my virgin landline?tried phoning virgin customer servicestried using the digital assistant both no goodif I wasn’t bald id be pulling my hair out
HiMy landline has gone completely dead since yesterday 30/01/24. I have done all the checks in my house including removing all phones & connecting just one hard wired phone without success.When I checked the status on Virgin it said there was no issu...
Hi. My contract with Virgin ended last week. They closed my account before community fibre could port the number over. I’ve asked virgin I’ll be happy to pay line rental if they can retrieve the number back. Some lady I spoke to said she will send a ...
Going round in circles trying to contact Virgin Media............no one gets back to me..........I'm (this) close to cancelling contract.:-( . They said my landline was broken...NO it's not, they told me to buy a new handset, which I did, just to pro...
I currently have broadband and phone and am still in contract for another month. I want to port my number to another supplier but am concerned that this may trigger a new VM contract which I do not want. Is this likely to happen?
Due to the imminent removal of traditional landlines I'd prefer to port my current landline number to a VoIP provider ( as my VM Hub isn't in a suitable location for a landline) - so I may as well port it and be able to use VoIP on my mobile phone wi...
