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Landline Number Porting

 Hi, My phone number was suppose to be ported over within 48 hours from installation date (18/04/24). I have already missed two important calls. Is there anyway to get an update on this.

Zaragon by Joining in
  • 48 Views
  • 0 replies
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Resolved! Landline - no dialling tone and cannot receive or make calls

Hi, I am unable to get my landline working,I have tried all the steps recommended in your help loop. And it's still not working, I would like to somehow have someone come over or at least your end check it for me. I have considered cancelling my acco...

anneHO44 by Joining in
  • 125 Views
  • 1 replies
  • 0 kudos

Landline not working - no dial tone

My landline is not working, there's no dial tone It's run via its own wall socket and the cabling all appears to be fine. It was working previously and nothing has changed. We have tried the handset on another line and it works fine. We've run the us...

mazj_uk by Tuning in
  • 170 Views
  • 4 replies
  • 1 kudos

Change landline number

I rang on Friday and spoke with customer services re changing my land line number. It has fallen into the hands of scammers. I was told this would be completed by 8pm on Sunday and to ring 174 or 175 and I would be told my new number. This time passe...

Ped1953 by Joining in
  • 99 Views
  • 1 replies
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Lost my landline number after 2 months

Can anyone help me with this please? About 2 months ago i signed up with virgin and had my internet and phone installed a few days later, the engineer sorted everything, and my landline was active on my old number straight away, about 3 weeks ago my ...

si1979 by Joining in
  • 104 Views
  • 1 replies
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Landline dead need an engineer as my parents are vulnerable

My elderly parents have been without a landline since Saturday. There is no known fault in the area and I have remotely reset the HUB. I have POA and Guardianship for both.Their lifeline is the phone line and without this my sister and I have no cont...

cagilch by Just joined
  • 104 Views
  • 1 replies
  • 0 kudos

Resolved! Missold into having a phone

I recently rang to cancel everything except broadband. I've been Virgin for 25 years and their services cost a fortune! However, I was told that if I cancelled the TV and phone, it would make my broadband more expensive as I'm getting discounts from ...

Leesylou80 by On our wavelength
  • 185 Views
  • 4 replies
  • 0 kudos