We had a short power cut on Saturday morning (2nd March) and our land line hasn't worked since. Some other people on our road also had the same problem but they appear to now have working phones and we still do not.There is currently a guy working on...
Hi my mum is over 80. She has lost incoming calls. I can’t help her at the moment because I’m 100miles away. I’m not sure if she should have had a switch over to fibre? Could this be the issue? Northampton area .
HelloAfter many years with Virgin Media I've decided to move to a new Fibre Broadband+VOIP provider. I've just completed the order with them and installation is due in a few weeks.I'll be out of my VM contract period before installation takes place b...
Landline dead, phoned Virgin, they said use the Hub and was sent an adapter for my Hub 3. It doesn't work, checked Hub and got "Telephony disabled" - I need the landline as the Virgin/O2 mobile is rubbish since the switch to O2. Need an engineer to v...
Morning all I was just wondering if anyone else is having problems after the phone switchover every time i make a call it is taking roughly 20 seconds before it starts ringing / connecting to the numbers i call thanks Stevie
How do I get telephony enabled on my Hub3?Ive had my landline hasn’t been working for a several months – no dial tone but if I call the landline number the phone rings but donest connect. Ive tried connecting using another phone and this didn’t solve...
I found out the hard way that I had been switched over but now I cant get my call diversion working.I would normally use *70 and then the number I want to divert to but thats not workingI have given up trying to get this fixed as I have spent post of...
We were told that our home phone was switching to digital in January. We were sent an adapter. I bought new cable to make the phone wire reach to the router. But nothing happened. The phone is still working on analogue, and there's no connection if I...
I’m trying to help my stepmother with her Virgin home phone which she’s been struggling to get properly connected for the last 2 months, with many calls to Virgin and engineer visits, but still no joy. She’s had all new equipment for installed in the...
VM landline ex telewest siamese twin cable style previously reliable for 20 plus years has developed a problem. Loud distorted noise instead of dial tone & unable to make calls out. For calls in the phone rings and can be answered but are so distorte...
