Home Phone
Help with your Virgin Phone line
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Static noise on the landline

For the past week, my phone landline has been unusable due to static noise/crackling.I have checked all the cabling to and from the wall socket. I even bought a basic phone to check that it wasn't my normal phone giving up the ghost.I can't call 150 ...

zeno_swe by Joining in
  • 149 Views
  • 3 replies
  • 0 kudos

Digital Phone Line

My parents have been moved to the new digital line as they were having issues with the old copper cable, but this means they have now lost the extension to the upstairs of the house.Can anyone advise if they need an adaptor or the best phones to use ...

StormW by Joining in
  • 164 Views
  • 4 replies
  • 0 kudos

Dead landline

My landline has been dead for a week. Cannot get thru on mobile denied access. 2nd time this has happened. With Virgin showing no problems, but it was virgin. wn2 area

Geegie by Joining in
  • 101 Views
  • 2 replies
  • 0 kudos

Landline access

When we dial some of our contacts, we get a voice saying "this number is temporarilly unavailable". This occurs only on some numbers in different exchanges. Those same numbers ring out OK if we call them from a mobile. For example, this happens on nu...

goosea by Joining in
  • 234 Views
  • 9 replies
  • 0 kudos

Porting a landline

I am leaving virgin and would like to port my landline to a new provider just for incoming calls as that is what it is usually used for. The number is still active.I have been told that as it has been over a month the new provider will not port it.Ca...

soong- by Tuning in
  • 135 Views
  • 1 replies
  • 0 kudos

Resolved! Land line not working

Tried to ring an 0800 number to my bank on my landline (via the router) and received a message "sorry, this number is temporarily unavailable".  Ringing the same number on my mobile and was connected straight away.  Tried a local STD number to a fami...

NigelJB by Tuning in
  • 355 Views
  • 6 replies
  • 0 kudos

Home Phone Fault - Information

Thought I should add my tuppence worth.Our phone became faulty on Friday. Calling out we were met with - 'This number is currently unavailable' Incoming calls couldn't get through. Spookily it seemed if we were calling another Virgin Media line it wo...

s9750 by On our wavelength
  • 185 Views
  • 5 replies
  • 0 kudos

Landline caller display and spoofed calls?

A few months back our landline stopped working. I suspect we had been switched to the fibre side without notification and they were "fixing" the issue based on calls. The "fix" was a simple matter of swapping phone base-stations around, plugging into...

marfie by On our wavelength
  • 175 Views
  • 4 replies
  • 0 kudos

Landline?

Hi there,Forum newbie here. I switched over to Virgin Media when fibre was installed in my street in November. I had had a landline up until then but the engineer indicated that I wouldn't be able to have a home phone line until the 'service' was ins...

Resolved! Home phone showing +1 hour time from caller id

Our home phones time is now showing +1 hour, the phone is set to caller id to receive time from router.I have done a complete reset of the router.Just checked, today Monday 11th March daylight saving time started in the USA so looks like that is what...

Philpc by Tuning in
  • 434 Views
  • 9 replies
  • 0 kudos