A week ago I changed my broadband only contract to add Virgin landline phone switching my BT number in the process. The very next day my new virgin landline started working.. It has a virgin number and my BT line is still active with my original phon...
Can I refuse to be switched over? According to recent press coverage BT are not forcing vulnerable customers to switch until 2025. Is it the same with Virgin? My parents have health conditions that have required them to phone 999. They still have cor...
Hi Any help with this would REALLY be appreciated. So we have been with Virgin Media since March. However I have not plugged in a telephone since we moved in this house 2 1/2 years ago. We were previously with BT for about 18 months but only for inte...
Having recently experienced the full horror of the Kafkaesque nightmare that is VM Customer Service, I am dreading my Digital Phone Switchover.According to the engineer I met with, I will have to move my base station to the other side of the house so...
I'm having new flooring laid shortly and my adapter is due and changeover around 13 October. Will the phone cable and current box be disconnected and surplus to requirements. Can I pull the cable up when I remove the old carpet and underlay. Thanks f...
I have a network of BT phone sockets throughout the house with wired handsets and 2 x DECT multiple sets which were all fed from the old VM landline. Can I use an RJ11 to BT male plug lead to connect my Hub 3 to one of the network BT sockets and thu...
I was wondering whether one way to resolve a problem of coverage, from a relocated cordless base station after switchover, might be some sort of DECT range extender.I've found a couple of different ones for sale. Does anyone have any experience of su...
Does anybody know how much extra per month anytime chatter costs on virgin media?
Please can someone explain or direct me to somewhere on Virgin's website where I can find out exactly what phone I need for Virgin's new wifi phone line set up.I can not find this information anywhere.Once I have received the adaptors I need to buy a...
Last week I realised that our landline phone was not ringing and when I called it from my mobile I got the ringing tone but the phones in the house did not ring.After spending well over an hour on the phone to VM support carrying out all the tests an...
