Menu
Reply
  • 1
  • 0
  • 0
jimbomcbob
Joining in
122 Views
Message 1 of 2
Flag for a moderator

Virgin phone line hub v3

Virgin installed the Hub V3.0 and Tivo Box last month so I have Fibre, TV and phone package.

The engineer said the phone line changeover has been requested but may take 24 hours so I should wait a day and then plug my phone directly into the Hub V3.0 phone socket.

I get no dial tone at all.  If I connect the phone back to the old BT socket I have a dial tone but cannot make or receive calls.

It seems the Virgin line is not up.  Am I doing something wrong here?

 

0 Kudos
Reply
  • 350
  • 12
  • 16
Forum Team
Forum Team
52 Views
Message 2 of 2
Flag for a moderator

Re: Virgin phone line hub v3

Hi jimbomcbob

 

We have sent you a PM ^ Chris 

0 Kudos
Reply