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Kelzf93
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Virgin phone bill

I’ve just had a look at my bill which is meant to be no more than £50 and it’s £100. According to my virgin account I’ve made numerous phone calls costing £50 and I don’t even have a house phone plugged in? Not happy at all! Tried phoning them and can’t understand a word anyone is saying to me!
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Forum Team
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Re: Virgin phone bill

Hi Kelzf93,

 

Thanks for posting and I'm sorry to hear about what's happened.

 

I'd certainly like to look into this further so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Talk to you soon

Rose
Forum Team


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