I cannot connect to a particular landline number. I can call the number no problem from either my O2 mobile or my wife's EE mobile. I can also dial it from other landlines. Whenever I dial from home I get the message the number you have dialed has not been recognised.
The number is 01382 ********.
Can someone from the forum team look into this for me please ?
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Thank you for posting on the Community Forum. I'm sorry to hear that you're having a problem ringing through to that one specific number from your Virgin Media landline. As you have noted that the number works fine from your mobile, I can understand how frustrating this must be.
I've got the ball rolling on checking your line now, but I need further information from you in order to complete the investigation. I'll send you a private message requesting further details. Just check the blue envelope at the top right of this page.