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escort-rs-turbo
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Samsung A5 Warranty

Hi I have a Samsung A5 that has developed a fault it's still under contract till December 2019 and need to find how to get the phone repaired under warranty. 

The fault is phone Is on but i have no display 

It happened suddenly I was watching YouTube screen went bright with loads of lines so tried to reset phone then nothing I've tried all the normal resets but nothing I have sound and that's it . So I need help finding out how to get it repaired under Warranty please .

Thank you Andy 

P.s phone has always been in proactive case still looks brand new with no Mark's at all and original stickers on back cover .

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Re: Samsung A5 Warranty

Hi escort-rs-turbo,

 

Thank you for your post. 

 

You can either call our Mobile team on 789/0345 600 0789 or we can assist over PM's?

 

^Martin

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escort-rs-turbo
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Re: Samsung A5 Warranty

Ok can you PM me details please Thanks Andy 

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Re: Samsung A5 Warranty

Hi escort-rs-turbo,

Thanks for getting back to us, I will send you a PM asking for the information I would need to be able to take a look into this further for you.

Thanks

Lindsey_C

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