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Johndonn
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Phone upgrade invoice destination

Could somebody please advise where to find the invoice number for my upgrade to samsung s8?
As i keep getting asked for it when providing the proof for the 'unbox concert tickets' on the samsung site.
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Johndonn
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Re: Phone upgrade invoice destination

Neither were received.
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Forum Team (Retired) Rich_B
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Re: Phone upgrade invoice destination

Hi Johndonn,

 

Welcome to the community and thanks for posting.

 

When I look on Samsung's website it asks for the Invoice / Order / Account / Receipt Number. When you upgrade you would have been sent a series of emails and this is where you'll find it.

 

If you've deleted the emails then it may be possible to send them out again. If it's not then a proof of purchase letter can be sent but this will take up to working days to arrive.

 

Just give the team a quick call on 789 from a Virgin Mobile or 0345 6000 789 from any other line and they'll be happy to help.

 

Thanks


Rich
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Can make calls, but no data? Check your "Virgin Mobile APN settings"

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