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gmj22
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Phone make/ model compatible wth VM hub 3.0

Just signed up with VM but cannot get my home BT model phone  to receive calls( it was ok when connected to BT socket)  but when connected to VM  hub it has a dial tone but will not ring for incoming calls.but you can make outgoing calls and it works fine.  virgin technician confirmed that i need to change the  phone ,any suggestions for a phone make brand/model that will work, with the 3.0 hub we rarely use a landline phone so a basic wired/ wireless make is fine.

Thanks

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jb66
Alessandro Volta
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Re: Phone make/ model compatible wth VM hub 3.0

Do you have an old adsl filter you could plug In between your phone and the adaptor and that should make it ring.

 

 

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gmj22
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Re: Phone make/ model compatible wth VM hub 3.0

Fitted a spare filter and now  phone works fine .

Well done and thank you 

 

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