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brianwd1
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Phone line cost

Hi,

Just been told I can know longer pay for my land line up front and save. Why?

I was not told of this before I rang.

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Re: Phone line cost

Hi there brianwd1, 

 

Welcome to the forums and for your first post - sorry that you have not been able to renew your Lind Rental Saver. 

We no longer offer this as product I'm afraid, however, customers who did subscribe to the service are able to renew as long as this is done before your current Line Rental Saver expires. 

 

As long as your Line Rental Saver has not expired, there should  be no reason as to why you cannot renew. 

Cheers

 

Katie - Forum Team


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brianwd1
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Re: Phone line cost

Hi. re line saver or not

Is this just another way for Virgin to charge more via the back door?

A reminder email or letter would have been good customer service.

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brianwd1
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Re: Phone line cost

Hi this is a PS.

line saver is still on the website!

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Re: Phone line cost

Hello brianwd1, 

 

We're not able to locate this on our website; if you can advise where this is located, we can get this checked and removed. 

 

Thanks

 

 

Katie - Forum Team


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