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carrot02
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Number of rings before going to voicemail

 I have contacted VM  three times in the hope of trying to get someone to increase the number of rings before my landline transfers the call to voicemail.  Currently it will ring 4 times so its a mad dash (usually without success ) to get to the phone. I have asked VM to increase the number of rings to 10 but even though they have promised it will only take around 24 hours after 2 months  I am still dashing to the phone.  I filed a complaint online two weeks ago but still no progress in increasing the number of rings and no reply from VM Customer Service. Any helpful advice welcome.

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Forum Team
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Re: Number of rings before going to voicemail

Hi Carrot02,

 

Thank you for reaching out to us in our community,

 

I am sorry to hear you have been unable to extend the rings before it goes to voicemail.

 

So I can look into this and speak to the relevant team, I would like to invite you into a private chat .

 

Please click on the purple envelope to accept.

 

Kind regards

 

Paul.

 

 

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