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cathowen3
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Noise on incoming calls

Every now and then we and our neighbour encounter screeching noises on our phones. Do you have any suggestions as to what might be causing this?

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Re: Noise on incoming calls

Hi cathowen3,

Thanks for your post.

Very sorry to hear you are having trouble with your landlines. Is this when you are making or receiving a call?

Do you have cordless phones? If you do, do you have more than one and is this happening on all handsets?

Thanks

Lindsey_C

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cathowen3
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Re: Noise on incoming calls

Hi Lindsey

we have corded and cordless phones but we don’t use the cordless phones. We have  a large house and just used these as a loudspeaker.  We have two corded phones & this happens on both. It doesn’t happen all the time . 

 

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Re: Noise on incoming calls

Thanks for explaining this for me. Does it happen when you are making or receiving calls or a combination?

Thanks

Lindsey_C

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cathowen3
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Re: Noise on incoming calls

It happens on both. For the past few days it’s been ok. It’s very unpredictable. 

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Re: Noise on incoming calls

Thanks for confirming. I think we'll need to go through some checks on your account to try & establish what's causing this.

 

I'll send a PM shortly to get some details & will look forward to hearing back from you. 

 

Tom_F

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cathowen3
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Re: Noise on incoming calls

Typing error on previous message

Prescot not Prescott

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