Menu
Reply
  • 1
  • 0
  • 0
AGilbert
Joining in
57 Views
Message 1 of 2
Flag for a moderator

No home phone line

I am dumbfounded at the ineptitude of Virgin Media. Last week our home phone line was crossed with a neighbour, obviously an engineer has swapped the wires over in the cabinet. It is now completely dead.

I have phoned virgin 4 times now, made two engineers appointments where I've had to go out of my way to be at home and no-one has turned up. I have just phoned again and got cut off. I'm fed up with phoning them and speaking to someone who has difficulty understanding me.

I didn't cause this but they won't sort it out.

0 Kudos
Reply
  • 9.48K
  • 394
  • 522
Forum Team
Forum Team
53 Views
Message 2 of 2
Flag for a moderator

Re: No home phone line

Hi AGilbert,

Welcome to the community and I'm sorry to hear about what's happened.

I'd like to take a look into this for you so I'm just going to send you a private message requesting further details.

You will find this message if you click on the purple envelope at the top right of the screen.

Talk to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply