2 weeks ago
I have no dialling tone on my home ph this is now twice in 2 wks i have no way o contacting them as this is the only ph i have i am now very annoyed with this i cant contact anyone does anyone have any idea what i can do please
From a BT or New world public payphone, you can call FREE on 0800 183 1234 and select option 4 then option 2 which will put you through to customer services and faults.
Alternatively, if using a BT payphone you can insert 60p and dial the direct number 0345 454 1111. 60p will give you 30 minutes of talk time after which it is 10p for every 5 minutes after that.
I know this is not ideal but it is the only way to contact them if you don’t have a mobile.
Hope this helps and hope you get it fixed ASAP.
Sorry to hear about the No Dialling Tone
Have you been able to contact the team yet
Please let me know.