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kennymorgan
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Message 1 of 8
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No dial tone

Hi

I have no dial tone on my landline

have plugged in a different phone but still no good

on running the phone diagnostics it says everything is ok!?

my mobile died on me last week so cant ring the 150 number

any help would be appreciated

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Forum Team (Retired) Ben_N
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Message 2 of 8
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Re: No dial tone

Hi kennymorgan,

 

Firstly, welcome to the community!

 

Sorry to hear you're having issues. How are things looking at the moment?

 

Thanks

Ben_N

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kennymorgan
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Message 3 of 8
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Re: No dial tone

Hi

Unfortunately just the same

can a line test be carried from virgins end?

I know i have plugged another phone into the system but I'm not 100% sure it is a good phone

regards

ken

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Forum Team (Retired) Ben_N
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Message 4 of 8
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Re: No dial tone

Just to confirm is it not working this new phone either?

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kennymorgan
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Message 5 of 8
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Re: No dial tone

no but i'm not 100% sure the new(?) phone is working but its the only other one I have!

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Forum Team (Retired) Ben_N
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Re: No dial tone

Ah I see. 

 

Do you still have no access to another phone? 

 

Ben_N

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kennymorgan
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Message 7 of 8
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Re: No dial tone

just bought a cheap phone to be sure but plugged it in and its still the same

no dial tone

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Forum Team
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Re: No dial tone

No worries, Ken,

 

It sounds from what you've said, we need an engineer visit, so I'll pop you a PM and we can get some further details.

 

Kind regards,

John_GS
Forum Team

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