I have no dial tone on my landline
have plugged in a different phone but still no good
on running the phone diagnostics it says everything is ok!?
my mobile died on me last week so cant ring the 150 number
any help would be appreciated
Firstly, welcome to the community!
Sorry to hear you're having issues. How are things looking at the moment?
Unfortunately just the same
can a line test be carried from virgins end?
I know i have plugged another phone into the system but I'm not 100% sure it is a good phone
Just to confirm is it not working this new phone either?
no but i'm not 100% sure the new(?) phone is working but its the only other one I have!
Ah I see.
Do you still have no access to another phone?
just bought a cheap phone to be sure but plugged it in and its still the same
no dial tone
No worries, Ken,
It sounds from what you've said, we need an engineer visit, so I'll pop you a PM and we can get some further details.
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