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No dial tone on home phone


I’ve got no dial tone on our landline phone, I thought it was the phone itself so brought a new phone but still doesn’t work. All connections look fine. I’ve also got problems with my mobile so have no way of phoning virgin so can someone help from here? Thanks

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Forum Team (Retired) Kaz_A
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Re: No dial tone on home phone

Hi Jay

Thanks for getting in touch with us about the no dial tone issue.

I'd like to look into this for you further. I am sorry this is impacting you too Smiley Sad

I have sent a PM to you that you can find on the top right in the purple envelope and if you can pop back to me on this that would be great.

Hope to speak soon!



Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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