a week ago
I have no dial tone on my phone, think the wall socket or phone plug in is broken.
I can't ring out, so email is my only contact. What do I do?
I'm really sorry that you have no dial tone on your landline, this ins't good.
Have you been able to try another handset just to check the handset isn't faulty?
If not then no worries, we can look at booking a visit so we can come have a closer look.
Do you have a mobile at all? If so then did you know you can text our cable team on 07533051809 – free for Virgin Media customers. We’re open 8am-7pm Monday - Friday.
If you have any issues using that then let us know.