Hi. I have been with Virgin for tv, broadband & phone about 3 months & suddenly on land line phone it says check line cord. The tv does not work & we have no broadband. Tried turning modem off & on Could someone please advise? Thanks
Welcome to the Virgin Media Community, I'm very sorry for the problems you've been experiencing with your telephone service at the moment.
I've been able to locate your account to take a look at this and I'd like to arrange for a member of the team to come and take a closer look right away, if you're available?
I'll send you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.
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