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Carole23
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Landline

Landline not working no out going no incoming virgin guy been said box out side has burnt out they fixed top and middle sections of the box but my one is on the bottom and that one wasn't fixed said someone will come out within 48 hours still waiting just getting the run around this is the 2nd time within a month it's gone never had this with bt!!!!
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Re: Landline

Hi Carole23

My apologies this has been highlighted previously but not resolved.

In order to arrange a further visit can you pop back to me on the PM I'm sending that you can find on the top right hand side in the purple envelope.

That would be great.

Many thanks

 


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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Landline

Hi Carole23

Thanks for the PM

Keep us posted on how the tech visit goes and if we need to support further just let us know.

Kind regards.


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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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