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vivekdorego
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Land Line not working for 4 weeks - Bad Service

sad but landline is not working for more than 4 weeks... Logged one complaint and the engineer visited on Feb 01 but could not do any thing. Stated another engineer will visit on Feb 15. Sadly when I called virgin media today, they stated the engineer did  not escalate and hence no one will come

Absolutely sad and pathetic services

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Re: Land Line not working for 4 weeks - Bad Service

Hi vivekdorego,

Very sorry to hear you are having trouble with your landline. 

What did the tech advise when they visited?
What was the outcome of the call with the tech team when you called?

Thanks

Lindsey_C

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vivekdorego
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Re: Land Line not working for 4 weeks - Bad Service

Thanks for the revert. after a 40 minute call with the customer serives / other teams, They did arrange for the engineer to come yesterday.  Apparently the previous guys had one a substandard work

Issue is resolved now

Thanks for the assistance

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Re: Land Line not working for 4 weeks - Bad Service

Glad to hear it's been resolved for you. 

Let us know if you need anything else. 

Thanks. 

Emma_C - Forum Team
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