Menu
Reply
  • 170
  • 2
  • 48
nbcaldon
Superfast
208 Views
Message 1 of 4
Flag for a moderator

Keep number when moving house

We will be moving house within the same town (and same dialling code area).  Is it possible to keep the same phone number, and how do we arrange this?

0 Kudos
Reply
  • 13.67K
  • 1.44K
  • 2.89K
Superuser
Superuser
196 Views
Message 2 of 4
Flag for a moderator

Re: Keep number when moving house


@nbcaldon wrote:

We will be moving house within the same town (and same dialling code area).  Is it possible to keep the same phone number, and how do we arrange this?


If you are staying with Virgin there is nothing to do. Just get in touch with the "Movers" team & your number goes with you.

Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
0 Kudos
Reply
  • 80
  • 3
  • 2
Forum Team
Forum Team
193 Views
Message 3 of 4
Flag for a moderator

Re: Keep number when moving house

Hi nbcaldon,

 

Thanks for reaching out and for showing interest in keeping your service with us.

 

Usually when you move house, yes - it's totally possible to keep your old phone number. But not always. You can take your phone number to your new home as long as you're moving with the same telephone exchange area.

 

You can call our team on this number 0345 454 1111, just press 4 and then press 3. Our team will help you arrange your move request and they'll let you know if you can keep the same phone number.

 

Hope this helps. Just let us know if have any questions.

 

Thanks,

 

Renan_G

0 Kudos
Reply
Highlighted
  • 170
  • 2
  • 48
nbcaldon
Superfast
187 Views
Message 4 of 4
Flag for a moderator

Re: Keep number when moving house

Thanks, that sounds great.

0 Kudos
Reply