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potts1980
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How can I downgrade my package?

I am coming to the end of my 12 month contract with Virgin and would like to downgrade my package as i am not watching half of the channels that i am paying for.

my monthy bill will be £80 per month from April and this is too high for me so i am trying to find what packages you have and the prices you charge.

I do not want movies or sport packages as i very rarely watch these. i have no need for Child channels.

any help would be great.

Thanks

 

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Forum Team
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Re: How can I downgrade my package?

Hi potts1980

Thanks for letting us know you're looking to make changes to your package Smiley Happy

This is not something the forums can do for you but we can let you know who to talk to to arrange this.

You can contact them via 150 or 0345 454 1111 or via Webchat for any billing or package related queries where they can clear security with you.

Webchat can be contacted via the site online and you can speak to them if you prefer this option by choosing the Chat Online option:

E.G-Account and Billing > Manage Your Account Online

Let us know how this goes for you.

 

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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