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Boo71
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House Phone Not Working

Hi,for a while now my home phone hasn't been working.I can't hear a dial tone,receive or make calls.I have tried unplugging the phone,checking the line and the online phone test stops at 99%.

It is plugged to the only available phone socket.I bought a new phone to check if it was the phone,it wasnt,so I suspect the problem to maybe be an outside one.

Help Please.

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Re: House Phone Not Working

Hi Boo71

 

Welcome to the Community, I'm sorry for the problems you're experiencing with your telephone service recently. 

 

I've taken a look at this from our end and I'd like to arrange for an engineer to come and take a closer look, if you're available? I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. 

 

Look forward to hearing from you

Craig


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Re: House Phone Not Working

Thanks for confirming the appointment, I appreciate it. 

 

We'd love to hear how it goes and will be here should you need any assistance with your services moving forward. 

 

Take care

Craig


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Boo71
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Re: House Phone Not Working

Thank you for all you help.I now have a working house phone,engineers sorted the problem.
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Re: House Phone Not Working

Hi Boo71

 

Excellent news, thanks for taking the time to let us know. 

 

We'll be here should you need any assistance moving forward. 

 

Take care

Craig


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