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FastMacK
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Home Voicemail Not Picking Up

Hi,

My landline voicemail is not kicking in and picking up calls while we are out. I’ve rung the line from my mobile with no problem but the call just rings out and voicemail does not pick it up. 

I’ve called 1571 and the mailbox is there but for some reason it’s not answering the line. 

Am I missing a step in setting it up?

Thanks! 

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Re: Home Voicemail Not Picking Up

Hi FastMack

 

Welcome to the Virgin Media Community, I'm sorry for the problems you've been experiencing with your service recently.

 

I'd like to check this from our end for you, so I can do that could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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