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corseford
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Home Phone Charges Incorrect

Does anyone have any idea why I would be charged for a particular UK mobile number when I have all mobile calls included in my contract ? It's only one number that this happens with.

C

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jb66
Alessandro Volta
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Re: Home Phone Charges Incorrect

I think certain 074 numbers are chargeable, its all a mess as it stands

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Forum Team
Forum Team
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Re: Home Phone Charges Incorrect

Hi coresord

 

I'm sorry for the problems you're experiencing with your recent bill.

 

I'd have to recommend you give our team a call in this situation, so we can clear security and break the bill down with you. That can be done via our Manage my Account - Cable board, although it'll be a lot quicker on the phone, if that's an option for you.

 

You can reach the team on 0345 454 1111 from any line or 150 from any Virgin line.

 

Take care

Craig


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