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lucyhh
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Disgusting phone charges!

SHOCKED that I have been charged over £5 for a 37 min phone call at 8.58 pm from a Lincolnshire number to another Lincolnshire number!!!

20190522_134344.jpg

 

When I move i will most definitely not be staying with virgin! How on earth can you justify that charge!!!!!!!!!!! 

This is why i normally don't use my landline. Appalling 

 

 

 

 

 

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whyowhyowhy
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Re: Disgusting phone charges!

Oh dear.  Have you looked up call rates on Virgin landlines?  I never use mine so I don't know what they are.  

 

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Forum Team
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Re: Disgusting phone charges!

Hi lucyhh,

 

Thank you for your post. My apologies if you were unaware of the call charges. 

 

These can be found on our website depending on what Talk package you are on: virg.in/CallCosts.

 

^Martin

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arrgee1991
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Re: Disgusting phone charges!


@lucyhh wrote:

SHOCKED that I have been charged over £5 for a 37 min phone call at 8.58 pm from a Lincolnshire number to another Lincolnshire number!!!

20190522_134344.jpg

 

When I move i will most definitely not be staying with virgin! How on earth can you justify that charge!!!!!!!!!!! 

This is why i normally don't use my landline. Appalling 


That's why I have anytime calls.  Removed it one month and couldn't believe cost of calls.

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Superuser
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Message 5 of 8
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Re: Disgusting phone charges!


@lucyhh wrote:

SHOCKED that I have been charged over £5 for a 37 min phone call at 8.58 pm from a Lincolnshire number to another Lincolnshire number!!!

20190522_134344.jpg

 

When I move i will most definitely not be staying with virgin! How on earth can you justify that charge!!!!!!!!!!! 

This is why i normally don't use my landline. Appalling 

 

 

 

 

 


And who will you move too?

The same call on a BT Landline with a Weekend only tariff would have cost you £5.50!

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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lucyhh
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Re: Disgusting phone charges!

Had endless issues with virgin so not just the call charges. Reminder though to never use my landline again.

They are all bad as each other at the end of the day. 

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lucyhh
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Re: Disgusting phone charges!

I requested Virgin remove the phone altogether and was told my monthly bill would go up even more for NOT HAVING a phone!

My own stupid fault for actually using the darn thing! 

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Superuser
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Helpful Answer

Re: Disgusting phone charges!

Easy solution- take the discount for having one, dont plug a phone in.

Thats what I do, no way to use it if its not there.