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Check phone line

We moved house a couple of weeks ago. Plugged in and everything working fine. 

A few days later the phone started displaying "check phone line". I've run the diagnostics- no problem. Tried in vain to use chat support but there never seems to be anyone available. Tried calling a couple of times too but again- operators always busy. 

Any suggestions on anything else to try? Don't really want to book and engineer for what does not seem likely to be a physical fault.

thanks in advance,

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Helpful Answer

Re: Check phone line

Hello Elvis_EK,


Thanks for posting and I'm sorry to hear that you're without your landline at the moment.


I have checked your line and I'm unable to find any problems in the area so I'd like to arrange for a technician to take a closer look.


I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.


Talk to you soon


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