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Suz0311
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Can't make calls the crackle is awful

Cannot make any calls because of the crackle and noise on my phone 

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marfer
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Re: Can't make calls the crackle is awful

Same crackle as previous lady, but my line has also gone dead
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Re: Can't make calls the crackle is awful

HI Suz0311

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your telephone service recently.

 

I've been able to locate your account to take a closer look at this and run some tests on the line and we're not detecting any errors from from our end. Have you been able to test your handset at all? By trying an alternate handset or your handset on an alternate line? 

 

Look forward to hearing from you

Craig


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