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sirglyn
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Call Divert costings

Help! 

I am wanting to divert my calls from my landline to a mobile or another landline. 

I have spoken to customer services and found out the cost of this is £2.25pm 

But I want to know the actually cost per call. 

If you have unlimited outgoing calls does this include free divert calls as well?? 

If anyone can help as the customer service centre couldn't give me an answer. 

Many thanks Glyn 

 

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Re: Call Divert costings

Hello sirglyn

 

Welcome to our community forum pages and thank you for posting.

 

Any calls included in your package which not incur an additional charge to divert. The call charge will apply for anything which is outside of your package.

 

Details of call costs can be found on our website

 

Hope this helps. 

David_Pn
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sirglyn
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Re: Call Divert costings

Hi David.

Thanks for the reply and the link. 

I read the small print but it doesn't say anywhere thee divert calls are included if you have a package. 

I guess the best way is to trail it! Do you know if you sign up for the call divert add on it means I got to have it for 12 months or I can cancel it? 

Kind Regards

Glyn 

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Re: Call Divert costings

Thanks for coming back to us sirglyn, I can confirm that you aren't held into a contract with call divert and you don't have to have it on for a specific amount of time, the feature can be removed when you would like it to be removed.

 

Regards

Steven_L

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