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johnjarvie
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BT Handset

I have a BT Handset and base with 3 satellites.  I am unable to use the phone's answer machine as it is super-ceded by Virgin's 1571 facility. Can 1571 be cancelled ?

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Forum Team
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Re: BT Handset

Hi johnjarvie, 

 

 

Thanks for your post and welcome to our community Smiley Happy

 

Our free voicemail service can be removed yes, let me know if you've been able to contact the team over the phone about this, if not I can drop you over a private message to help.

 

Kind regards, 

 

Alex_Rm

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johnjarvie
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Re: BT Handset

Phoned the helpline as suggested and had the voicemail facility removed in twenty four hours, thus allowing me to use my handset's answering machine. Good result.