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N1cola489
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Area Code Issue

Hi

 

I cannot register as I cannot find my 2 digit area code anywhere.

 

my post code is LE43LR 

 

can anyone help?

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Dave_cq
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Re: Area Code Issue

Have you got an account number which is 10 digits long?  If so, the first 2 digits may be your area code and the remaining 8 your actual account number.

 

 

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Forum Team
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Re: Area Code Issue

Hi Nicola

Thanks for posting.

I've just checked and that postcode is non serviceable?

Do you have a full Virgin Media address and if so can you pop back to me on the PM I have sent to you on the top right.

Kind regards.

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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N1cola489
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Re: Area Code Issue

My account number is 10 long but starts with FA and then 8 numbers! 

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Forum Team
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Re: Area Code Issue

Hi Nicola

That's a mobile account  so you don't need an area code.

You need to download the app for Virgin Mobile called Virgin Mobile or log into the Your account via this link:

https://mobile.virginmedia.com/ecare/login

There are no area codes for Virgin Mobile customers only Virgin Media so you may have been trying to access the wrong link or using the wrong app.

If you need anything else please let us know.

Take care

Karen

 


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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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