Is the price quoted the same as the deal you were offered? If it’s not then you shouldn’t sign it.
If the quoted price is the same and the deal comes with telephone service just go ahead and have it all installed, for some areas they connect your phone directly to the router now instead of an actual phone line. You don’t have to use the phone service but it maybe more expensive not to take the phone service as Virgin Media usually sells in bundles and sometimes works out cheaper to take the phone service even though you do not wish to use it.
If you feel like transferring your old telephone number to Virgin that can be arranged too.
I will check if it is the same price monthly that I agreed to. I think it is, but was concerned that there has been no conversation regarding taking their phone service.
I thought perhaps I was being conned by an over zealous sales person.
I have discovered that you can do an online chat with customer services but I always get a message saying nobody is available. I must say that I have read countless complaints about Virgin customer services so I am not optimistic.
With my package I have TV,Broadband and phone and with Sky cinema channels. They told me that my actual telephone line rental works out at around £5 after bundle discounts during my contract after 12 months have to make a new contract or I am leaving