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jscerra
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voicemail app not working

I was getting voicemail in my app a few months ago now I get no notification that I have a voicemail.  I have to call my number to check to see if I have any voicemails.  I have tried quite a few tricks from the forums but, nothing

 

thanks

Jim

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Re: voicemail app not working

Hi there jscerra, welcome to our forums.

 

I'm sorry to hear of the issues you are having with this.

 

What handset are you using currently?

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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jscerra
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Re: voicemail app not working

I am using a Samsung j3 phone..I know I can reset the phone back to factory settings.  I am trying to avoid that

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Re: voicemail app not working

Thank you for your reply, are you able to try going through some diagnostics here

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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