voice mail pin locked while abroad

[Sam38]

Hi, I can’t listen to my voice mail while abroad and my it’s locked now because of wrong pin.

What should I do?

[Carley_S · Accepted solution]

Hi @Sam38

Welcome to the community

Sorry to hear your pin has locked whilst abroad. We can certainly take a look at our side for you to see if we can reset this for you. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon. 

[David_Bn]

Thanks for your recent private message @Sam38, and I'm delighted to hear we've been able to get this sorted for you.

Do feel free to come back to our Forums, if this issue re-emerges or if any other faults are apparent.

Kindest regards,

David_Bn