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Kronos333666
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virgin mobile problems

Hi,I have the same problem as many users of virgin mobile from few days,normally I can receive a call and txt message to me, but I cannot call and txt to someone.Another problem my data not working.Normally I can connect to wi-fi but when Im over the range, then should start  working virgin data but it isnt.Please help me to resolve the problem.

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paulchambers061
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Re: virgin mobile problems

Some suggestions. 

Is mobile data switched on? 

Text ALL to 789922 to reset the data settings. 

Try re-registering to vm. In settings, mobile networks search for networks and connect to one of the other networks (it will fail as you have a vm sim), then connect back to vm again. 

If still stuck, wait here for a vm moderator to help out. 

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Forum Team
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Re: virgin mobile problems

Hi Kronos333666,

 

Thank you for your post. I'm sorry to hear about the issues you're having. 

 

How long has this problem been going on for?

 

^Martin

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