on 04-06-2022 20:27
Hi.
I recently had my virgin mobile number changed with the help of this forum due to recieving threatening and abusive calls, thing is im still recieving text messages relating to my old number. How do i change the number connected to my messaging service so that nobody with my old number can still contact me.
thanks
on 05-06-2022 08:50
Hi jimmy6
Thanks for posting. Really sorry to hear of this. Can you confirm, what handset are you using please?
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 07-06-2022 13:40
hey john
im using a moto g10
on 07-06-2022 13:46
Thanks for coming back to us @jimmy6, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Regards,
Steven_L