on 15-03-2022 11:03
I am trying to put my sim card in a different device and it is asking for the sim lock code.
Can you please let me know where I can find this ?
on 15-03-2022 11:18
Are you sure your other device is network unlocked? (Sounds like it isn't)
Where did you get it?
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on 15-03-2022 11:38
Hi awvmsimcard,
Welcome to the Community and thank you for posting.
As enlli has advised, it does sound like the handset may possibly be locked to a network.
If this is the case, you will need to contact the network provider directly to request an unlock code.
Please let us know how you get on 🙂
Thanks
on 15-03-2022 11:47
I checked with the hardware provider and they asked me to use the PUK code in this instance.
How do I find the PUK code?
on 15-03-2022 11:54
on 15-03-2022 11:55
If it doesn't work don't keep entering it as you will lock the SIM permanently
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on 15-03-2022 13:06
Thank you for getting back to us and thank you BenMcr and enlli 🙂
awvmsimcard, if you could have a check on your online account and let us know how you get on.
Thanks