on 06-12-2021 15:55
Hi,
Do we have a date when Virgin Mobile coverage in Alnwick (ne66) will be restored - we have been without a signal since Friday evening 26th November - I expect storm Arwen has brought down a transmitter, but can you tell us when its going to be fixed ?
We have 3 Virgin mobiles, and all 3 have emergency calls only (no txt, data etc), so we are effectively paying for a service which cannot be used
Answered! Go to Answer
on 06-12-2021 16:11
Just put a postcode in and got this.
Virgin will not have an ETA as repairs are down to EE
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on 06-12-2021 16:00
on 06-12-2021 16:11
Just put a postcode in and got this.
Virgin will not have an ETA as repairs are down to EE
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on 07-12-2021 13:38
Ah, ok, 16 hours, will keep tabs on that
on 07-12-2021 13:41
Still down it seems.
May be storm damage
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on 10-12-2021 20:58
Looks like its back, doesn't seem as strong, but at least its working.....
on 11-12-2021 08:35
Hi karoop,
Thank you for reaching out to us in our community and welcome back, glad to hear your Mobile is now back up and running, apologies for any inconvenience caused.
P[ease monitor this and let us know how things go?
Regards
Paul.