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thonsong
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"Parked" order

I ordered a Samsung mobile on Fri 9 August but was advised that my order required to be "parked" and a customer service advisor would be in touch. Now 3 days later I still have not been contacted and the order is still showing as "parked".  When will I be contacted ?

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Forum Team
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Re: "Parked" order

Hi thonsong,

 

Thanks for posting and welcome to the forums Smiley Happy

 

I am sorry about the issues you've had with this phone order. I can fully understand the inconvenience this would cause.

 

I can see that you've since spoken to the team and all seems sorted. I do hope this is the case. 

 

If not, please let me know and I can assist further. 

 

Kind regards,

John_GS
Forum Team

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