oomph sim went down

[SenecaLondon]

We had an oomph sim given us as part of a broadband package that we didn't use for 6 months, we've just started using it and after a week of working fine, it has cut off. Can you help?

[Ayisha_B]

Hi @SenecaLondon,

A warm welcome to our Community Forums and thanks for your post. 

I am sorry to hear you're having some issues with your oomph sim. 

Are you no longer getting any signal? If you could expand on this a little, I'll be more than happy to help further.

Hope to hear from you soon.