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PPovall70
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no mobile network abroad

i've just got abroad on holiday and cannot connect to a network provider. i keep get the message sim not allowed on this network when i try to connect.

i have roaming enabled on my account but i cannot get on s network.

help please as i need to recieve txt messages for security checks when ordering flight tickets online

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Re: no mobile network abroad

Hi PPovall70,

Thanks for your first post and welcome to our forums page.

Very sorry to hear you aren't able to connect to a network. Can you let us  know what country you are in please?

There are a couple of things I would like you to try please:

1. Can you reboot your phone and see if your phone automatically connects to a network.

2. If the reboot doesn't work, please can you do a manual network search and go through the list of networks to see if you are able to connect to any?

Thanks

Lindsey_C

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PPovall70
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Re: no mobile network abroad

thanks for the prompt reply

but i did try what you had suggested but none of the listed networks would work.

however i have fixed the issue now by going to my sim app. roaming and set from manual to automatic. phone connected to a network and i can now recieve txt messages.

thanks for taking alook

cheers

phil

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Re: no mobile network abroad

Hi Phil, I'm really glad you have been able to get this resolved.

I hope you have a great time whilst you are away and if you need any further help, please don't hesitate to get in touch.

Thanks

Lindsey_C

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