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Duffthom
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new sim

Hi, just a quick enquiry,

 

I lost my phone abroad last Friday and ordered a new sim on sunday, I'm just wondering what the usual wait is to receive a replacement sim as I cant seem to be able to track this.

Thank you

Tom

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Very Insightful Person
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Re: new sim

Usually 2-5 working days. So Sunday and Monday would not be included.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
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Re: new sim

@Duffthom hope you enjoyed your trip abroad apart from losing your phone. 

 

If it takes any longer than 2 - 5 days as stated by @enlli above, please let us know and we can get this looked into.

 

Thanks

Steven_L

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