Hello I am afraid that VM cannot send out a SIM when you are not in the UK, even if they could I am afraid that as all SIMs are not activated when sent out, they will only activate when connected to their home UK network, the only way around this is for VM to send the SIM to a family member or friend and for them to place in a phone to activate it and then for them to forward the activated SIM to you.
Can you let the forum know if this can be done and then a member of the VM forum team can arrange the replacement to be sent to a UK address.
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im sorry to bother, but I've had no response to the reply i sent you regarding the sim swap and my being abroad.
you kindly mentioned letting the forum know if i have a friend that can activate a replacement sim card for me, and it was my intention that i did so in my reply... is there another way that i should let the forum know? i began this account to fix this problem so i am not accustomed to how this works. i have since received a message saying that i have 25 days before my services are disrupted and i am *very willing* to have a new sim sent to a friend in the uk asap.
i marked this answer as helpful out of gratitude but my problem still remains unsolved..