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petercarole4406
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new phone number not transferred

I recently transferred from EE and have a new iphone xr. i obtained a PAC and gave it to virgin when ordering. The service transferred today and service with EE ceased. The number for the new phone still shows the new number and although linked to this phone my old i phone se is still shown as my old number. Why is it not allocated to my new phone?

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teabag
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Re: new phone number not transferred

Not sure if I have understood correctly?

Have you updated your PAC'd number on the iPhone XR  https://community.virginmedia.com/t5/Virgin-Mobile/My-number-has-not-transferred/m-p/4044511/highlig...

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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